Reference

Our Terms, Your Account Rights

These legal terms set out how dahka888 operates for accounts in supported Bangladesh regions — covering your rights, our obligations, and the conditions that apply when you use bKash, Nagad, or Rocket to fund your account.

Account ConditionsPayment TermsJurisdiction NoticePolicy UpdatesContact Rights
dahka888 Our Terms, Your Account Rights
HOW WE HANDLE DATA

Account Security and Data Practices

Data We Hold We store the account details you provide at registration — name, contact, and wallet identifiers for bKash, Nagad, or Rocket. We do not sell this data to third parties.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.
Retention Period Account data is kept for as long as your account is active and for the period required by applicable law after closure. You can request deletion once the retention period has passed.
Requesting Changes To correct, export, or delete your personal data, contact support via live chat or email. We process verified requests within the timeframe required by applicable Bangladesh regulations.
REACH OUR TEAM

Contact Us About Legal Queries

Live Chat Open the chat widget from any page on dahka888. Our support team handles account and policy questions directly — no email thread needed.
Email Support Send your legal or account query to our support address. We respond to policy-related requests with a written record you can keep for your own reference.
Account Help Centre Log into your account and open the Help section. From there you can submit a formal request about terms, data, or account conditions and track its status.

Common Legal and Account Questions

Eligibility depends on your local law and the region you are in. We serve supported Bangladesh regions, but it is your responsibility to confirm that accessing the platform is lawful where you are located.

Yes. Contact our support team via live chat or email with your account details and a data export request. We will verify your identity and send the data within the applicable legal timeframe.

Wallet identifiers linked to your account are retained only for the period required by law, then deleted. You can request early deletion after your account is closed and the mandatory retention window has passed.

We post the updated version on this page with a revised effective date. Continuing to use your account after that date means you accept the changes. Close your account before the date if you do not agree.

Open a support ticket through live chat or the Help Centre in your account. Provide the transaction reference and the Rocket wallet number used. Our team will investigate and respond in writing.

Account holders must meet the minimum age required by applicable law in their eligible region. We verify account details during registration and may request additional documents to confirm eligibility.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.